Customer Reviews

We believe in offering great customer service before, during and after the purchase of your new car. Whilst we believe that we're doing it right, there's only one way to truly make sure - and that's to ask the customers themselves.

Based on feedback from 796 customers we've been rated as: Excellent

with an average rating of 4.75
96% of reviewers recommend us

Latest reviews

Verified Buyer

This was my second purchase of a car from Direct Cars, which means that they have gain my trust in the quality of the cars they sold. Special thanks to the seller Ian who made buying a car a pleasure. I recommend to everyone.

Posted 18 hours ago

Stephen Coates
Verified Buyer

I’ve bought a few cars from Direct over the years and have always found the service excellent.

Posted 1 day ago

Verified Buyer

Pressured into changing my car with reassurance that new car would be more economical. This turned out to be very wrong. When I asked to swap back to my old car, I was told that by putting another owner on the log book the car was then worth nearly one thousand pounds less than I paid for it so it was a very expensive exchange. However Direct Cars are now offering the car I returned at a price of £5 less than when I bought it. Somehow I have the feeling that this is is not very fair. It appears that I am the only one who has lost out here.

Posted 4 days ago

Brian Cooper
Verified Buyer

Always top quality

Posted 5 days ago

Keith Foster
Verified Buyer

Great efficient service

Posted 1 week ago

Denise Heald
Verified Buyer

Fantastic five star service nothing too much trouble
Wouldn’t go anywhere else for my car

Posted 1 week ago

How do I leave a review?

The reviews on this page are verified reviews, which means they have been collected and verified by a licensed third-party review platform. This ensures the reviews here are genuine and written by real customers.

After completing a purchase you will be sent an email and/or text message within 7 days inviting you to leave a review - so please keep a look out for it! If you have made a purchase over 7 days ago but still haven't received your invitation please contact website support with details about your purchase so we can investigate.