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Customer Reviews

We believe in offering great customer service before, during and after the purchase of your new car. Whilst we believe that we're doing it right, there's only one way to truly make sure - and that's to ask the customers themselves.

Based on feedback from 1823 customers we've been rated as: Excellent

with an average rating of 4.78
96% of reviewers recommend us

Latest reviews

Kell Green
Verified Buyer

Excellent, we did have a problem with a vehicle bought from them, not in any way their fault and it was resolved properly. This was also a long distance sale. Would not hesitate to use them again. Special shout to Debbie at services, absolutely brilliant.

Posted 14 hours ago

Lynne Wilson
Verified Buyer

Excellent from start to finish could not have done anymore Nick Wardle really looked after us.

Posted 2 days ago

Christine Harris
Verified Buyer

Great experience at Direct Cars. No hard sell and the purchase of my new car went through perfectly.
I usually dread dealing with car salesmen but this time I had an enjoyable experience with nice staff

Posted 4 days ago

Gina Lyn
Verified Buyer

Very good service, from start to finish, they leave you alone to look at cars and give you keys to look at cars by yourself.

Posted 5 days ago

Verified Buyer

Very helpful staff made buying a pleasure and the car was exactly as described and then delivered by a very nice professional driver great business

Posted 6 days ago

Verified Buyer

I have bought my last 3 cars from Direct Cars. Which really speaks for itself. They have a large choice, you can view online and then come and have a look when yoi see something you are interested in. They are not at all pushy you are free to have a look on your own, and make yoir own mind up. Which as a woman matters as this is not always the case. They offer a fast and efficient service and are very easy to deal with. I also take my cars for them for servicing and MOT and have found them to be fair and efficient.

Posted 1 week ago

Direct Cars

Thank you for your kind words, we are happy to hear you enjoyed our no hassle-no pressure policy and found our service fast and efficient. Enjoy your new car and we will look forward to seeing you again soon.

Posted 6 days ago

How do I leave a review?

The reviews on this page are verified reviews, which means they have been collected and verified by a licensed third-party review platform. This ensures the reviews here are genuine and written by real customers.

After completing a purchase you will be sent an email and/or text message within 7 days inviting you to leave a review - so please keep a look out for it! If you have made a purchase over 7 days ago but still haven't received your invitation please contact website support with details about your purchase so we can investigate.

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