Customer Reviews

We believe in offering great customer service before, during and after the purchase of your new car. Whilst we believe that we're doing it right, there's only one way to truly make sure - and that's to ask the customers themselves.

Based on feedback from 1422 customers we've been rated as: Excellent

with an average rating of 4.77
96% of reviewers recommend us

Latest reviews

Luke Mitchell
Verified Buyer

Booked a test drive via messenger on the Friday morning, Direct Cars put the keys to one side for me until I arrived that evening. I noticed the car on arrival and as I was giving it a quick look over, Tom came out with the keys and told me to have a proper look round and left me to it. Tom was really friendly and put zero pressure on me at all. Overall buying from Direct Cars and dealing with Tom and Phil was an absolute pleasure, so happy with my new car and the service I received. Will definitely use again!

Posted 11 hours ago

Winifred Grantham
Verified Buyer

Nick was very helpful and informative when I bought my car. On returning to the store when I was unsure of something about the car it was sorted out quickly and pleasantly

Posted 1 day ago

Anonymous
Verified Buyer

Ian Whiting was very good and helpful in dealing with me knowing about the car I had just brought.
He was very good.

Posted 1 day ago

Romma Childs
Verified Buyer

Great service as usual very welcoming and a quick sale thankyou to all the staff yet again definitely highly recommend to everyone

Posted 1 week ago

Direct Cars

Thank you Romma, pleasure to see you again. Enjoy your new car and no doubt we will see you again very soon.

Posted 6 days ago

Karen Foster
Verified Buyer

Lovely salesman, helpful and not too pushy, which can be annoying. Service was good and a fair deal on other car.

Posted 1 week ago

Direct Cars

Thanks Karen, enjoy your new car and see you again in the future.

Posted 6 days ago

Anthony Mcinnes
Verified Buyer

From start to finish in purchasing my new car ask for Sean he's the man we'll looked after no hard sell fair price for your trade in don't forget ask for Sean

Posted 1 week ago

Direct Cars

Thank you Anthony for choosing us once again, enjoy your new car and see you again very soon.

Posted 6 days ago

How do I leave a review?

The reviews on this page are verified reviews, which means they have been collected and verified by a licensed third-party review platform. This ensures the reviews here are genuine and written by real customers.

After completing a purchase you will be sent an email and/or text message within 7 days inviting you to leave a review - so please keep a look out for it! If you have made a purchase over 7 days ago but still haven't received your invitation please contact website support with details about your purchase so we can investigate.

We use cookies to enhance your experience. By continuing you accept our cookie policy.