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Customer Reviews

We believe in offering great customer service before, during and after the purchase of your new car. Whilst we believe that we're doing it right, there's only one way to truly make sure - and that's to ask the customers themselves.

Based on feedback from 1010 customers we've been rated as: Excellent

with an average rating of 4.75
96% of reviewers recommend us

Latest reviews

Karen Wilkinson
Verified Buyer

Really good customer care. Thomas was great. Made the whole process simple. Subsequent questions were answered quickly. Car looked beauts.whem we picked it up, well valetted inside and out

Posted 2 days ago

Chika Kato
Verified Buyer

Very quick and easy process. Friendly sales person. You don't have to do anything but from my past experiences I expected a bit more discount or free something thrown in but didn't get anything.

Posted 3 days ago

Steven Worthington
Verified Buyer

Marvellous service. Nothing was too much trouble for Tom the salesman. Highly delighted in all aspects from first seeing the car to collection.

Posted 4 days ago

Richard Trinder
Verified Buyer

Fantastic experience from start to finish, was met by one of the staff called Thomas who was knowledgeable, friendly and not in the least bit pushy. He explained exactly what to expect and delivered as promised.

Posted 4 days ago

Michael Hall
Verified Buyer

It’s easy to look around and keep social distance. Excellent sales people, who made us feel important. Ian was really helpful, and made the purchase uncomplicated.

Posted 6 days ago

Robert Powell
Verified Buyer

Didn’t get a hard sell from the team. Quick decision agreed on part exchange value. Dealt with Lee and David and upon driving nearly 200 miles to collect our new car met reps in person. Helpful and informative. Good car purchase experience wouldn’t hesitate to buy from Direct Cars again.

Posted 6 days ago

How do I leave a review?

The reviews on this page are verified reviews, which means they have been collected and verified by a licensed third-party review platform. This ensures the reviews here are genuine and written by real customers.

After completing a purchase you will be sent an email and/or text message within 7 days inviting you to leave a review - so please keep a look out for it! If you have made a purchase over 7 days ago but still haven't received your invitation please contact website support with details about your purchase so we can investigate.