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Customer Reviews

We believe in offering great customer service before, during and after the purchase of your new car. Whilst we believe that we're doing it right, there's only one way to truly make sure - and that's to ask the customers themselves.

Based on feedback from 1174 customers we've been rated as: Excellent

with an average rating of 4.77
96% of reviewers recommend us

Latest reviews

Andrew Wilson
Verified Buyer

Great customer service, extremely pleasant environment to browse the cars in, salespeople were in the background and assisted at the right time not over pushy just right in their approach & knowledgeable when the time came to make a decision. Bought the car and picked up all as arranged really straight forward and easy - would certainly recommend

Posted 5 hours ago

Sandra Bull
Verified Buyer

Very good services very helpful, polite and honest.
Definitely recommend.

Posted 6 hours ago

Logan Hobson
Verified Buyer

Leading the car marketplace by example!

Direct Cars never fails to impress! from the level of customer service right down to the no pressure and relaxed environment.

Dave the assistant sales manager was extremely helpful and accommodating.

Upon collection I noticed that the car had been detailed to a high standard.

6/5 definitely would recommend!

Posted 9 hours ago

Georgia Steele
Verified Buyer

Made purchasing a new car extremely easy, recommend.

Posted 1 day ago

Philip Mullins
Verified Buyer

Was really pleased once again with how I was given great customer service

Posted 2 days ago

Paul Parsons
Verified Buyer

The really impressed .the service was fantastic.the gentleman ,who dealt with our sale Shaun Palmer was lovely and very helpful.

Posted 3 days ago

How do I leave a review?

The reviews on this page are verified reviews, which means they have been collected and verified by a licensed third-party review platform. This ensures the reviews here are genuine and written by real customers.

After completing a purchase you will be sent an email and/or text message within 7 days inviting you to leave a review - so please keep a look out for it! If you have made a purchase over 7 days ago but still haven't received your invitation please contact website support with details about your purchase so we can investigate.

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