COVID-19: Help & Support

Customer Reviews

We believe in offering great customer service before, during and after the purchase of your new car. Whilst we believe that we're doing it right, there's only one way to truly make sure - and that's to ask the customers themselves.

Based on feedback from 1064 customers we've been rated as: Excellent

with an average rating of 4.75
96% of reviewers recommend us

Latest reviews

Charlotte Dudley
Verified Buyer

Fabulous service.....absolutely spot on....very friendly and sorted everything so I didn’t have any agro

Posted 20 minutes ago

Callum Taylor
Verified Buyer

Great service I was seen by a man called Dave he was more than helpful and if I want a car I would be more then happy to ask for Dave

Posted 3 days ago

Andrew Hamilton
Verified Buyer

Such friendly, down to earth and helpful staff. My new car was beautifully prepared, serviced and MOT’d ready for hassle free click and collection.
First class. πŸ‘

Posted 5 days ago

Laura Wainwright
Verified Buyer

Despite current restrictions the whole process was simple and easy. Really appreciate David's time and help through it all. Very happy with the car and service provided.

Posted 5 days ago

John Miller
Verified Buyer

We have used Direct cars before, so we knew we would get great service.

Posted 5 days ago

Denise White
Verified Buyer

Very friendly and helpful. No pressure. It was all very easy. Would highly recommend direct cars.

Posted 2 weeks ago

How do I leave a review?

The reviews on this page are verified reviews, which means they have been collected and verified by a licensed third-party review platform. This ensures the reviews here are genuine and written by real customers.

After completing a purchase you will be sent an email and/or text message within 7 days inviting you to leave a review - so please keep a look out for it! If you have made a purchase over 7 days ago but still haven't received your invitation please contact website support with details about your purchase so we can investigate.

We use cookies to enhance your experience. By continuing you accept our cookie policy.