Customer Reviews

We believe in offering great customer service before, during and after the purchase of your new car. Whilst we believe that we're doing it right, there's only one way to truly make sure - and that's to ask the customers themselves.

Based on feedback from 1959 customers we've been rated as: Excellent

with an average rating of 4.79
96% of reviewers recommend us

Latest reviews

Andrew Brooke
Verified Buyer

Extremely pleased with the whole experience great place to view and buy a new car from would recommend to any body and would definitely be returning when the time comes to swap my new purchase.

Posted 1 hour ago

Anonymous
Verified Buyer

Excellent communication and servicing during the purchase and an efficient follow-up once we had bought our car. Would recommend anyone buying a car to try Direct Cars.

Posted 1 day ago

Deborah Jane Burton
Verified Buyer

Ian was really helpful and patient as l wasn’t sure which car and model l wanted.
He arranged various cars for me to test and l decided on the Mokka.
He was attentive delivering a very positive customer experience for me. He made sure my snagging list was addressed and even managed to arrange for me to pick my car up early as l needed the car for a trip. Thank you Ian.


Posted 1 day ago

Paul Murray
Verified Buyer

Danny the sales person we dealt with was very good. Helpful explained everything that we needed to know made sure we understood everything. Gaz in the financial department was also good made sure that we understood the process. Couldn’t fault the experience.

Posted 2 days ago

Kevin Clarke
Verified Buyer

We found the staff very helpful without being pushy

Posted 2 days ago

Direct Cars

Thank you Kevin, enjoy your new car and see you again soon.

Posted 2 days ago

James Stainforth
Verified Buyer

Great service from the start from Shaun. Not pushy and in your face like some of the other places we visited but also always someone around if you do need help with anything.

Posted 1 week ago

Direct Cars

Thank you James, wonderful to hear about he recent great service you received from Shaun, we will be sure to pass your kind words on to him. Enjoy your new car and see you again soon.

Posted 2 days ago

How do I leave a review?

The reviews on this page are verified reviews, which means they have been collected and verified by a licensed third-party review platform. This ensures the reviews here are genuine and written by real customers.

After completing a purchase you will be sent an email and/or text message within 7 days inviting you to leave a review - so please keep a look out for it! If you have made a purchase over 7 days ago but still haven't received your invitation please contact website support with details about your purchase so we can investigate.