Customer Reviews

We believe in offering great customer service before, during and after the purchase of your new car. Whilst we believe that we're doing it right, there's only one way to truly make sure - and that's to ask the customers themselves.

Based on feedback from 777 customers we've been rated as: Excellent

with an average rating of 4.75
96% of reviewers recommend us

Latest reviews

Janice Barker
Verified Buyer

Staff were helpful and there when you needed them but gave you plenty of time to yourselves to wander round viewing the cars

Posted 23 hours ago

Antony French
Verified Buyer

I have used Direct Cars on a number of occasions for myself and with family members. The sales staff are helpful without being intrusive or aggressive in their manner. You have to approach them.
The online website and expansive display area make choosing a suitable vehicle an enjoyable and easy proposition.
I would consider using them for any future purchase.

Posted 2 days ago

George Kershaw
Verified Buyer

Choosing the car getting the finance sorted out this was very easy and not complicated. The problem I have is the car has faults which it seems are not a priority to anyone but myself. On the way to work warning lights starting coming on and this is the first day I have driven the car. Still waiting to have it repaired.

Posted 6 days ago

Barry Smith
Verified Buyer

Great service as usual thanks

Posted 1 week ago

Julie Mepham
Verified Buyer

Great service
Great support
Def recommend

Posted 1 week ago

Philip Burgess
Verified Buyer

Stress free, professional service, delivered exactly as specified, helped & advised with paperwork etc.Thanks to Shaun for respectful dealings.

Posted 2 weeks ago

How do I leave a review?

The reviews on this page are verified reviews, which means they have been collected and verified by a licensed third-party review platform. This ensures the reviews here are genuine and written by real customers.

After completing a purchase you will be sent an email and/or text message within 7 days inviting you to leave a review - so please keep a look out for it! If you have made a purchase over 7 days ago but still haven't received your invitation please contact website support with details about your purchase so we can investigate.