COVID-19: Help & Support

Click and Collect

Click and Collect is the simple, quick, and hassle free way to buy your next car. The service allows you to choose any one of our cars and process the order and payment from the convenience of your own home - leaving you only with the task of coming to site to collect the vehicle.

How does it work?

Using the Click and Collect service is easy:

  1. Reserve a car online, and state you wish to use Click & Collect.
  2. A member of our friendly sales team will be in touch to:
    • discuss any products
    • create your order
    • schedule your collection slot
  3. We will send your Order Form via email.
  4. Sign and return the Order Form electronically.
  5. Collect your vehicle at the specified date and time.

It is that simple!

14 Day Money Back Guarantee

To complete the hassle free experience, and give you peace of mind, any vehicle you buy through Click & Collect comes with a 14 Day Money Back Guarantee.

The full terms and conditions are provided in our Order Form, but to summarise:

  • You may return the vehicle within 14 days after you take delivery of the vehicle, for any reason.
  • We will process the refund within 14 days of your returning the vehicle along with all associated documentation to us.
  • We give an allowance of 20 miles for you to test drive the vehicle. For every mile over this we will deduct £1.
  • We will also be entitled to make a deduction for any damage or excess wear. However you are only liable for any diminished value resulting from the handling other than which is necessary to establish the nature, characteristics, and functioning of the vehicle.
  • If you part exchanged a vehicle, we will return it if possible or reimburse you the agreed amount.

FAQs