COVID-19: Help & Support

November 2020 Lockdown

Details on the actions we are taking.

Wednesday 4th of November 2020 17:00 GMT

1.5 minute read

The Government has ordered the closure of all non-essential retail which includes car showrooms and their outdoor areas.

Dear Customers,

As you are aware the Government has ordered the closure of all non-essential retail which includes car showrooms and their outdoor areas.

All the plans, procedures and policies we have put in place since the outbreak of COVID-19 have shown how serious we have taken the situation, and this next lockdown will be handled in just the same manner.

Effective Thursday 5th November 2020:

  • We will be closing the showroom and site for vehicle sales.
    You will still be able to contact us through: live chat, email, SMS, phone, and social media.
    You can also reserve any car for just £99 and until after we reopen the sales department.
  • We will keep our service and MOT department open and will continue to take bookings.
    We will continue to monitor the situation.

It is likely the guidance from the Government will continue to change, so rest assured we are monitoring this, and will act accordingly - relaying any changes to you via our dedicated COVID-19 page and social media profiles.

The wellbeing of our staff and customers has always been our first concern since the start of this outbreak. We have kept up-to-date with the Government announcements and followed their guidance closely to ensure the decisions taken are the safest and most informed.

Lastly, we can write with certainty that, we are well prepared for resuming services once the lockdown has been lifted. You have stood by us through arguably the strangest few months of our 20+ year history. We intend to stand by you throughout the pandemic and beyond.

Please look after your families and stay safe.

Regards,

All the Staff at Direct Cars
"One of the UK's original car supermarkets - serving the community for over 20 years"